Heska is committed to providing the best support for your imaging system today and for the future.
Contact Imaging Support @ 1-855-726-9995 OR complete form for Technical Assistance
Our mission is to provide the best support and service coverage for the imaging needs of Canadian Veterinarians through:
Exceptional Service
We offer standard support and remote coverage from 9 am – 9 pm EST with 24/7 support plans available.
We are here when you need us!
Our experienced staff use the latest diagnostic tools to troubleshoot and resolve issues remotely to maximize up-time
A sophisticated ticket logging system tracks your call from beginning to end
Loaner equipment is available to be shipped next day, reducing downtime for your clinic
North American Coverage Model – An entire team of Field Service Engineers and Technical Support Representatives that cover all of North America
Efficient Installation & Training
The scil Field Service Engineers who perform your installation are certified in every modality (CR, DR, X-Ray, PACS, Digital Dental) – each Field Service Engineer has gone through a rigorous manufacturer certification program
Technicians receive manufacturer training updates quarterly
Dedicated Project Managers plan a seamless installation every time Extensive on-site client training included with every system to ensure every staff member is effective in utilizing the investment from Day 1
Online training webinars led by experienced technicians
Field Service Engineers available for additional training scil has been installing and supporting imaging for almost 10 years in the North American market Technicians who are educated and “certified” in radiation safety
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Privacy & Cookies Policy
Privacy Overview
Cookies and Tools: Heska and its business partners collect information about you by using cookies, tracking pixels and other technologies (collectively, “Tools”). This information is used for user experience purposes, where it serves to provide Heska a better understanding of customer behavior and where this customer behavior information will drive customization and improvement of the user experience with our websites, services and offerings. This data may be used as well as to guide our advertising decisions. For example, using web analytics services that leverage these Tools helps us to understand how user engagement with and navigate of our Site, e.g., the number of visitors to a page and when. These Tools also help Heska to deliver content and functionality on the site based on your preferences and interests. If you have provided us with personal information, e.g., through a registration or a request for certain materials, Heska may associate this personal information with information gathered through the Tools, giving us the capability to offer increased personalization and functionality.
Review settings on your web browser which allow you to control the acceptance of cookies, the rejection of cookies, or that allow you to be notified when cookies are sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled can’t recognize you when you return to the website, and some website functionality may be lost. Go to the Help section of your browser which may instruct you of how to prevent your browser from accepting cookies.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
