Are you technically minded? Are you customer service focused? Would you like to work in an in-demand and growing industry? Would you like to see different parts of the Country?
Heska Canada is part of an International technology based capital equipment company targeted for today’s modern Veterinarian. The animal health industry in Canada has maintained impressive resiliency throughout the Pandemic and continues on an upward trend.
We are currently seeking a Field Service Technician for our Digital Imaging Team.
Responsibilities:
Provide on-site installation and training of Digital Radiography (DR) and service of Computed Radiography (CR) systems in the Veterinary industry
Technical support of digital imaging software via remote session and phone
Setting up digital imaging software on PC’s and servers
Test and repair electronic equipment
Train internal employees and clients remotely on digital imaging software
Write necessary technical documentation
Track all technical support issues in a central knowledge base
Shipping and receiving
Requirements:
Graduate of electronics/technology, biomedical program, or computer program (programing or sciences)
2-3 years’ working experience (Any field)
Computer Networking knowledge and experience as well as System Error Analysis
Problem solving, decision making, critical thinking, job task planning and organizing
Strong problem solving skills with a persistent attitude towards achieving a high level of customer satisfaction
Knowledge of Windows operating systems (xp, 7 ,10), SQL, Microsoft Server, and Storage Solutions, Microsoft Office suite
Strong mechanical aptitude
Ability to travel at least 75% of the time within Canada
Position is office based (Barrie, ON) when not traveling
Ability to lift up to 85 pounds
Valid drivers license
Exemplary customer service skills
Bilingual an asset (English/French)
Please fill out the form below to apply.
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